Customer Support

Need help with ChildPlus? We offer many convenient ways to contact our amazing Customer Support representatives, including online chats and more.

NOTE: ChildPlus will be closed Tuesday, December 24 and Wednesday, December 25, 2024. We will also be closed Wednesday, January 1, 2025.

SUPPORT: The ChildPlus Support Department will be available from 8:30 a.m. to 5:30 p.m. ET during December.

Hours

Monday – Thursday:
8:30 a.m. to 6:30 p.m. ET

Friday:
8:30 a.m. to 5:30 p.m. ET

Email

Send an email directly to support with details about the concern or issue you are experiencing.

Online Chat

Chat now with a knowledgable representative using the chat app at the bottom right.

Call today to be connected with a friendly support representative who's eager to help.

Feature Request Forum

Share and vote on ideas for enhancements and new features you’d like to see added to ChildPlus. You can vote on software features in ChildPlus Online.

ChildPlus Users' Q&A Forum

A forum led by ChildPlus users where you can ask & answer each other’s questions about the software.  You can access the Q & A Forum in ChildPlus via Community > Q&A Forum

LiveSupport with Splashtop

To begin a LiveSupport session, please visit Splashtop’s website, and this small program will automatically begin downloading. After launching Splashtop, a unique 9-digit code will be generated for your session. Give this code to your ChildPlus customer support representative so they can connect to your computer.

Connect with Customer Support

TRY CHILDPLUS ONLINE TODAY!